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Ventra Courtesy Phone Calls The Latest Effort To Smooth Calamitous Rollout Of New Fare System

  • Written by The Chicago Defender
  • Published in Chicago
    VENTRA-DEADLIN

    While many commuters would like to to see Ventra run out of town on a rail, the Chicago Transit Authority's new fare payment service is determined to get on its customers' good side through a good old-fashioned phone call.

    The CTA announced Tuesday that Ventra plans to make "courtesy calls" to Chicago

    Read more...http://www.huffingtonpost.com/2013/10/23/ventra-courtesy-calls_n_4150390.html?utm_hp_ref=chicago

    Read more http://www.chicagodefender.com/index.php/news/city/26837-ventra-courtesy-phone-calls-the-latest-effort-to-smooth-calamitous-rollout-of-new-fare-system

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