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Ventra Card Registration Leaves Customers Frustrated As CTA Says Wait Times 'Unacceptable'

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If Ventra were a train line, it would be called the Hot Mess Express.

Monday marked a crucial day in the rollout of the Chicago Transit Authority's new fare payment system but the ride for customers was anything but smooth.

 

Common complaints Monday included patience-testing wait times to the Ventra call center to register new cards or calls that

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  • Written by The Chicago Defender
  • Category: Chicago

Fire cancels classes at South Side school


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Fire cancels classes at South Side school
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  • Written by The Chicago Defender
  • Category: Chicago

Chicago Marathon Security Will Include Bomb-Sniffing Dogs, Bag Restrictions For Sunday's Race

    2012-CHICAGO-MARATHON

    With just days until the 36th Chicago Marathon, both runners and spectators are gearing up for heightened security at Sunday's race.

    Though race officials don't specifically reference the Boston Marathon bombings in the 2013 updates to race security, the April tragedy that killed three people is still fresh in the minds of police, organizers and

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    • Written by The Chicago Defender
    • Category: Chicago

    Ventra Deadline: It's Now A Lot Harder For CTA Riders To Avoid New Payment System

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      CTA/Facebook

      Updated story

      Still holding out on signing up for Ventra, the CTA and Pace's new payment system, amid reports of its clunky rollout? Registered but still waiting for your card (perhaps because this guy has all of them)? Well, your commute is about to get more complicated.

      Monday, Oct. 7 marks the day new magnetic strip cards will cease

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      • Written by The Chicago Defender
      • Category: Chicago