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The business of childcare

wealthy 600Quality childcare is not just about babysitting and entertaining the child. As competition amongst centers increases, so does the need to offer a creative and learning environment where a child's appetite for learning is stimulated.

Tiffany Glover, owner of The Academy of Creative Learning, makes it her mission to challenge and develop young minds at her three-star academy. Equipped with an advanced degree and credentials, Glover prides herself on heading up a staff of like-minded professionals that use every opportunity to educate and motivate the children in their care.

Carlee McCullough: Tell me about yourself?
Tiffany Glover: I am the owner of The Academy of Creative Learning. I hold an MBA and I have over 18 years of professional experience as a human resources professional, entrepreneur, leader, early childhood educator and consultant. Additionally, I have a credential as a Tennessee Early Childhood Administrator (master level).

CM: What inspired you to go into the childcare business?
TG: As a working parent of small children at the time, I faced challenges finding childcare that offered a safe environment while providing a preparatory curriculum with exposure to the arts. The need for solid early childhood education in the community along with exposure to all of the arts created the need for such a facility. I was inspired to answer the challenge for not only my children but for all children in the community.

CM: How long has the center been in business?
TG: We have been serving the community for eight years.

CM: What are your hours?
TG: We are open for 6 a.m. to 6 p.m.

CM: How flexible are you with pickup and drop-off times?
TG: We are flexible and willing to accommodate parents as needed with drop-off and pick-up times that are most convenient.

CM: Do you offer scholarships or sibling discounts?
TG: We offer sibling discounts.

CM: What makes your childcare center different or unique from other centers?
TG: We are a high quality NAEYC (National Association for the Education of Young Children) Accredited, Three-Star rated center providing phenomenal childcare in a creative, academically challenging environment that encourages social, emotional, physical, and intellectual growth of the child as a whole.

CM: Do you encourage visits from parents?
TG: We encourage visits from parents and welcome parental participation. We believe in a collaborative approach to learning that includes the family and the community.

CM: Are the kids grouped by age or are the ages mixed?
TG: Children are grouped by their age.

CM: What are the staff's credentials and training?
TG: Our teachers have degrees and certifications in early childhood education and have experience working with young children. All employees complete ongoing training and development.

CM: Does the staff have emergency training in first aid and/or CPR?
TG: All employees are CPR and first-aid trained.

CM: Do you provide breakfast, lunch, and/or snack?
TG: We offer nutritious daily-prepared meals for breakfast, lunch and snack.

CM: What advice can you offer those interested in entering into the childcare business?
TG: Be strategic in location selection and offer diversity and creativity in the program. Be flexible and willing to meet the customer's needs.

CM: What is the most challenging part of the business?
TG: As a center that strives to meet the needs of each individual child on a daily basis, we want to be confident that we are not only meeting but exceeding that goal.

CM: What is the most rewarding part of the business?
TG: Providing services that support and contribute to the success and well-being of both children and their families is by far the most rewarding part of the child care business.

(For more information, visit www.aclinc.net; email This email address is being protected from spambots. You need JavaScript enabled to view it. ; call 901-366-9973; fax 901-386-9974.)

(Contact Carlee McCullough, Esq., at 5308 Cottonwood Road, Suite 1A, Memphis, TN 38118, or email her at This email address is being protected from spambots. You need JavaScript enabled to view it. .)

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